We are looking for you. If you have this knowledge please apply and be part of this amazing family.
This job applies for Colombia (Bogotá) and Costa Rica (San Jose).
English 85% (verbal and written)
High School diploma or equivalent
More education or experience may be preferred
Exceptional customer service, active listening and verbal and written communication skills, professional phone voice
Understanding of company products, services, and policies
Proficiency with computers, especially with CRM software and strong typing skills
Ability to ask validation questions and diffuse tense situations
Excellent Project Management skills with the ability to recognize and appropriately escalate all aspects of the project
Strong Microsoft Office skills including Excel, Word, and PowerPoint
Self-motivated, enjoy working in a fast-paced team collaboration environment
Able to work with diverse technical, sales, and management teams