We are looking for you. If you have this knowledge please apply and be part of this amazing family.
This job applies for Colombia (Bogotá and Barranquilla) and Costa Rica (San José).
In-depth understanding of Optical technology (OSI Layer 1 & 2, OTN, SONET), Optical physical and theoretical bandwidth modelling, Physical interfacing, and legacy Fiber platforms.
In-depth understanding of Cisco (15454) and Ciena (6500) DWDM Product lines and optical architectures
Moderate understanding of Local and Long haul Network Services including: Ultravailable, AccuRing, Local Ethernet, IOC Private Line services, and others required
Moderate understanding of LAN, WLAN, WAN technologies
Understanding of VPN and Voice service connectivity and resiliency options
Understanding of network management capabilities and implementation/operations of complex data environments
Extensive knowledge and practical experience in designing and supporting complex voice & data network
85% or more English communication skills, both verbal and written
Excellent Project Management skills with ability to recognize and appropriately escalate all aspects of the project
A minimum of 5 years of direct customer facing and customer support experience
Strong Microsoft Office skills including Visio, Excel, Word and PowerPoint
Self-motivated, enjoy working in a fast-paced team collaboration environment.