VOICE SOLUTION ARCHITECT CHCS

Costa Rica
Posted 5 months ago

We are looking for you. If you have this knowledge please apply and be part of this amazing family.

This job applies for Costa Rica (San José).

3-5 years of network design and network engineering experience

3-5 years of direct customer facing and customer support experience

Provides advanced technical SME expertise and demonstrate strong understanding of implementation of technology and infrastructure and support processes.

Significant experience in a technical sales role or experience creating technical solutions

VoIP and Collaboration Solutions Architect – CCNP Collaboration certification (formerly CCNP-Voice)

Should have been worked on the CHCS no less than a year back

Prepare bills of materials (“BOM”) required for design solutions

Strong background supporting h.323, SIP and SIP trunking services

experience with IP PBX and voice gateway

Knowledge on primary Public Branch Exchange (“PBX”) manufacturers (Cisco, AVAYA, Shortel, Nortel) and primary VoIP SBC vendors (Cisco, Sonus, AVAYA, and Oracle)

Strong knowledge and experience with SBC design, functionality and configuration

Strong knowledge and experience working with VoIP networking products and solutions including voice calling, voice routing, voice mail services and features

Knowledge of dial plans and ability to interpret and configure a customer dial plan

Experience with Cisco Call manager 11.x version, TMS, VCS, SBCs, and voice/video endpoint

Extensive knowledge and practical experience in designing and supporting complex, multi-faceted network topologies

Strong organizational and project management skills

Self-motivated, enjoy working in a fast-paced team collaboration environment.

English 85%

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